Author Archives: Jamie Sunderland

City API

As the growing urban population continue to produce a mass amount of data, the city will develop its own set of A.P.Is (application programme interfaces). City A.P.Is will create new understandings of the urban landscape. We will be able to interact

City API

As the growing urban population continue to produce a mass amount of data, the city will develop its own set of A.P.Is (application programme interfaces). City A.P.Is will create new understandings of the urban landscape. We will be able to interact

Designing the Customer

A recent publication from the Harvard Business Review Press, by Michael Schrage states: “Innovation is about designing customers – not just new products, new services and new user experiences” The publication’s title asks a simple question –  Who Do You Want Your Customers

Designing the Customer

A recent publication from the Harvard Business Review Press, by Michael Schrage states: “Innovation is about designing customers – not just new products, new services and new user experiences” The publication’s title asks a simple question –  Who Do You Want Your Customers

Renewable Energy – Energy Saving – Self Management

Renewable energy is growingly accessible and affordable. In particular solar power has emerged in the domestic context as home owners look to save money and show they are doing their bit for the environment. Although not everyone is going to

Renewable Energy – Energy Saving – Self Management

Renewable energy is growingly accessible and affordable. In particular solar power has emerged in the domestic context as home owners look to save money and show they are doing their bit for the environment. Although not everyone is going to

Big companies want to act small – Small companies want to act big

Big companies want to act small, from being local and personal to their customers and to moving forward with effective decision making. I think there are various levels to this notion – 1. How big companies act small and local

Big companies want to act small – Small companies want to act big

Big companies want to act small, from being local and personal to their customers and to moving forward with effective decision making. I think there are various levels to this notion – 1. How big companies act small and local

Data is the New Oil

Data is omnipresent. Every interaction we have with information has the potential to build up a set of data. I have heard the term  ‘Data is the new oil’ on several occasions and I have been thinking deeper about what this means

Data is the New Oil

Data is omnipresent. Every interaction we have with information has the potential to build up a set of data. I have heard the term  ‘Data is the new oil’ on several occasions and I have been thinking deeper about what this means

The Experience Realms

Pine II and Gilmore’s ‘The Experience Economy’ published in 1991, proposes a two way matrix called ‘The Experience Realms’. Their theory analyses that as the commodification of goods, services and experiences occurs a new ‘transformation’ of a customer experience must

The Experience Realms

Pine II and Gilmore’s ‘The Experience Economy’ published in 1991, proposes a two way matrix called ‘The Experience Realms’. Their theory analyses that as the commodification of goods, services and experiences occurs a new ‘transformation’ of a customer experience must

Hyper Connected Mobile Workforce

Over 51% of the worlds population live in cities. Urbanisation continues to grow exponentially, with it arises a wealth needs and wants for the mobile worker. During the Summer of 2012 I experienced various coffee shop cultures in Berlin and

Hyper Connected Mobile Workforce

Over 51% of the worlds population live in cities. Urbanisation continues to grow exponentially, with it arises a wealth needs and wants for the mobile worker. During the Summer of 2012 I experienced various coffee shop cultures in Berlin and